Meet Lisa Williams

Hi, I'm Lisa! Building relationships and creating meaningful connections has always been at the center of who I am — as a Cincinnati native, wife, mom of three boys, and Director of Client Experience & Partnerships for The Ernst Team.

I'm also our ETA Concierge — the licensed agent behind Ernst Team Answers: reach out between 8am and 8pm, any day of the week, and you receive a call in 10 minutes or less. No AI voices, chatbots, or pressing 1 for hold music. I've spent my career on one belief — people want to feel heard before they're helped. ETA is that belief with a stopwatch on it.

A conversation, not a sales pitch.

Before you're ever connected with an agent, you talk with me. I listen to the why behind your move — more space, a downsize, a relocation, a first home — then introduce you to the Ernst Team agent whose experience matches it, and tell you why they're the fit. No cold handoffs, and I stay your resource through closing and long after.

Not quite ready? Perfect.

Many of my favorite client relationships began with “we're just wondering.” What's my home worth? Should we renovate or sell? What can we realistically afford? Wherever you are in the process, I'm happy to help you see your options — without pressure, at no cost to you.